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Delivery & Returns

Policies

Delivery & Return Policies

Delivery Information

At LotusFirst LLC, we strive to provide fast and reliable delivery services to all our customers. Here’s what you need to know:

  • Processing Time: Orders are processed within 1-2 business days.
  • Delivery Time: Standard delivery typically takes 3-5 business days. Expedited options may be available at checkout.
  • Service Area: Delivery is available across Thailand.
  • Contact: For questions about your order, please call us at +66929564204.

Return Policy

We want you to shop with confidence at LotusFirst LLC. If you’re not completely satisfied with your purchase, here’s how we can help:

  • Eligibility: Items can be returned within 14 days of delivery, provided they are unused and in their original packaging.
  • Return Process: Contact us at contact@lotusfirstshop.com to initiate a return request.
  • Refunds: Refunds will be processed within 5-7 business days upon receipt of the returned item.
  • Shipping: Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.

For further inquiries, please contact us at contact@lotusfirstshop.com, or visit us at 123 Sukhumvit Rd, Khwaeng Phra Khanong, Khet Khlong Toei, Krung Thep Maha Nakhon 10110, Thailand, Thailand.

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